Digital2™ offers a 90 DAYS limited warranty covering the hardware of Digital2™ Tablet Accessories ("Product"), limited to those residing in the 50 states of the USA and Canada.
Digital2™ warrants the Product to be free from defects in materials and workmanship for NINETY (90) days, as sold to the original purchaser, from the date of retail purchase by the original end-user purchaser. If a hardware defect arises and a valid claim is received within the warranty period, at its option and to the extent permitted by law, Digital2™ will: (1) repair the hardware defect at no charge, using new parts or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the product with a product that is new or refurbished that is equivalent to new and is functionally equivalent to the original product. This warranty is for replacement for like-items only and does not cover items out of production if the company no longer stocks them. This warranty is not assignable or transferable. Customers are responsible for all replacement shipping charges. Third-party products, such as mobile/ handheld devices, or other peripherals interacting with the Product are not covered by this warranty. Digital2™ is not liable for any 3rd party bundle product(s).
Upon Digital2's replacement or repair of a Product under warranty, the original end-user purchaser will have a remaining warranty of the original warranty period. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Digital2’s property. Important: Do not disassemble the Product. Disassembling the Product will void this warranty. Only Digital2™ or a party expressly authorized by Digital2™ should perform service on this Product.
This warranty only covers technical hardware issues during the warranty period and under normal use conditions. Digital2™ does not warrant uninterrupted or error-free operation of this Product. This Warranty does not apply to software, environmental, or customer induced damages or circumstances, such as, but not limited to:
(a) Product has been tampered with, repaired and/or modified by non-authorized personnel;
(c) Damage (accidental or other) to the Product that is cosmetic, meaning damage that does not impact the operation and functioning of the Product, such as without limitation to rust, change in color, texture or finish, wear and tear, scrapes, dents, cracks, or gradual deterioration;
(d) Damage to the Product caused by war, terrorism, fire, accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, use under abnormal conditions, accidental drops, spills, fire, or power surges;
(e) Damage to the Product cause by improper installation, connection or malfunction of a peripheral device or connectivity issues (including both hardware and software);
(f) Fraud, theft, unexplained disappearance or willful act.
Please carefully inspect your Product. As an allowance to original end-user purchasers who receive damaged merchandise due to shipping or handling (for example, cracked Keyboard), Digital2™ may repair or replace the Product, if and only if said purchaser files a claim with Digital2™ within seven (7) calendar days of the original purchase/invoice date. Digital2™ will not accept shipping damage claims: (i) if you purchased the Product in a physical store; (ii) beyond the seven (7) calendar day window; or (iii) if you have an option to pursue a claim with the shipping company (for example, if the Product was insured).